Frequently asked questions
What is a fatbike?
A fatbike is an (electric) bike with extra-wide tyres of at least 4 inches. On sand, mud, cobblestones or tram tracks those tyres give more stability and grip, and the thick seat adds comfort on longer rides.
Why choose ouxi.be?
As the first official retailer of OUXI fatbikes in Belgium we deliver original models with factory warranty. Your fatbike arrives ready to ride and you can always reach us via WhatsApp or email.
How can I pay?
You reserve online without an account and then choose: (1) bank transfer via QR code – scan with your banking app, no extra costs; (2) pay online with Bancontact or card; or (3) pay on delivery or pick-up with Bancontact, card or cash.
What is the delivery time?
Allow 3 to 7 working days after payment. We usually deliver on Saturdays; after your reservation we agree on a moment together.
What are the shipping costs?
With the last V8 and V8 Double, delivery in Belgium and the Netherlands is free, and the bike arrives fully assembled and ready to ride.
How far can I ride on a full battery?
With pedal assist the V8 and V8 Double reach about 50 km, the H9 about 65 km. The exact range depends on weight, wind, temperature and assist level.
Is a fatbike legal in Belgium?
Yes, if it complies with the law: assistance up to 25 km/h, a motor of max 250 W and no throttle. All OUXI fatbikes from ouxi.be comply and carry a CE certificate. We never tune a fatbike.